Have an inquiry or comment? Please contact us by completing the following form

Do recycled golf balls perform the same as new golf balls?

Yes. Our recycled golf ball performance does not vary  from new ones of the same make and model.

How does Golf Ball Monkey grade its golf balls?

To keep the grading system as simple as possible, our golf balls are broken up into 2 different grades. These grades are AAAAA and AAAA.

  • Grade AAAAA: These golf balls play as a new ball would, and are in mint or near-mint condition. They likely have been hit only once or twice, and may have small player markings, or the smallest of scuffs. They may include team or company logos. Grade A balls will never have X-OUT or PRACTICE stampings.
  • Grade AAAA: These golf balls have cosmetic imperfections, but which do not affect play. They could contain player markings, minor scuffing, or a slight blemish or discoloration of sorts that prevents us from putting our “Grade A” stamp on them. They may include team or company logos as well as X-OUT or PRACTICE stampings


What about lower grade or shag golf balls?

We don’t sell any low grade or shag golf balls unless a special order is requested via e-mail.

How much does shipping cost? What carrier do you use for shipping?

We offer our customers a USPS shipping rates for orders under $50.00. For orders greater than $50.00, shipping is free of charge.

When will you ship my order?

All orders will be shipped out the next business day. All orders placed on the weekend will be shipped out the following business day.

What if I am interested in a specific color or ball type?

Please note your specific request in the comments of your order request and we will do the best possible to accommodate.

What payment methods do you accept?

We accept Visa, MasterCard, Discover and American Express via PayPal.

Why didn’t I receive a confirmation of my order after I made my purchase?

Confirmation emails are sent after every purchase. Be sure to check your junk folder in your email client if you do not see your confirmation email in your inbox.

What if I’m not satisfied with the golf balls I bought?

If for any reason you are not satisfied with your golf balls, we offer a 100% money-back guarantee.  Initiate a return request through the “My Account” area or contact us at golfballmonkey@gmail.com.

How do I view or change my personal information?

To change your email, password or contact information, visit the “My Account” page.

How do I reset my password?

When prompted to sign in, click the “Forgot your password?” link below the form to reset your password.